At Sarnthai, we are committed to providing fast, reliable, and convenient shipping for all orders.
• Most orders are processed and shipped within 24 hours.
• Once your order has shipped, you will receive a confirmation email with tracking details.
• Standard Shipping – Free for all US orders
• Orders typically arrive within 3–5 business days after shipping. In rare cases, delivery may take up to 7 days.
• Free shipping may not apply to PO boxes, rural addresses, APO/APE, Alaska, and Hawaii due to carrier restrictions.
• Enjoy free shipping on every order when you join the Sarnthai Membership Program.
• Sign up today to start saving!
• If you receive an item that is not as described, does not match the product photos, or is damaged during shipping, you may request a return or replacement immediately.
• Returns are accepted only in cases where the product has an actual issue (e.g., incorrect item, defects, damage during transit).
• All products are backed by a limited lifetime warranty against manufacturing defects. If your item does not meet expectations due to a defect, we will replace it free of charge.
If you have any questions or need assistance, please contact us at:
support@sarnthai.com
Our team is always ready to help!
We are committed to providing you with a seamless shopping experience with Sarnthai — one that is easy, convenient, fast, and completely worry-free.
